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They're known as bagong bayani, a Tagalog expression meaning
"new heroes." That may sound a bit inflated, but at a succession of
December celebrations in Manila, Filipinos who work on contract in
foreign countries get treated something like the Series-winning
Yankees coming home to New York. One day is Health Awareness Day, when
thousands of overseas Filipino workers, also called OFWs, are treated
to free medical care, and another is Family Day, when at malls all
around the nation, the government throws a mass party. Bright welcome
banners stretch from rafters. Christmas music spills from loud
speakers. Returned workers, along with their spouses and kids, walk
around in costume from the Auntie Anne pretzel emporium to Ace
Hardware to the Gameworx bowling arcade. They also make pit stops at
the booth for free dental checkups and the booth for psychological
counseling. Two years is a long time away.
December's bizarre climax comes when President Gloria Arroyo travels
to Manila's Ninoy Aquino Airport to personally greet returning
workers, who zoom through specially designated express lines for
immigration and customs. After a welcome speech, Arroyo turns a big
drum filled with tickets bearing the names of returnees and picks one
from the batch to win a $2,000 grand prize.
It may look like a TV game show, but the Philippines has discovered
the future of work. At any given time, about 10 percent of the
country's 76.5 million population is hard at work - outside the
country. During 2001, more than 800,000 people headed out on a commute
that makes Rye-Grand Central seem like a milk run to the corner store.
They went to Italy, Saudi Arabia, Canada, Singapore, and Uzbekistan.
They went to Mongolia and Equatorial Guinea. Unlike Mexicans, who
flock primarily to the United States, Filipinos traveled to 162
nations in all. Unlike Indians, who fill mostly tech and medical
positions, Filipinos toil as domestic helpers, engineers, nurses,
bricklayers, teachers, farmers, seafarers, stenographers,
hairdressers, crane operators, cooks, and entertainers.
Having discovered its prowess as an outsourcer of labor, the
Philippines is now pursuing the opportunity with fervor. Whereas the
US has spent decades bemoaning the export of its jobs (to Mexico, to
China), the Philippine government revels in the export of its
people. Using technology to stay involved in family life back
home, Filipino global commuters constitute one of the biggest sources
of stability for the economy of a country perennially known as the
Sick Man of Asia. Remittances, the money they electronically send back
to their families, account for 8.2 percent of the nation's gross
national product, stabilizing its peso, improving foreign currency
reserves, shoring up consumption, and making more than a dent in the
unemployment rate (now 11.1 percent). Last year, overseas Filipino
workers sent home $6.2 billion. Indians sent home twice the amount -
with 13 times the general population.
In short, this archipelago nation has succeeded at creating the
world's most distributed economy, where the sources of production are
so far-flung it boggles the mind. The machinery has gears in Andorra
and the Seychelles and even Diego Garcia, wherever the heck that is.
(Answer: a 17-square-mile atoll of coral and sand in the middle of the
Indian Ocean, mostly a joint US-UK military base that's become a
temporary work location for more than 1,000 Filipinos.) With advances
in transportation and telecommunications barreling ahead, it's only a
matter of time before the Philippine miracle becomes a standard for
the new mobile global order, with skilled and unskilled workers
commuting over multiple time zones to fill in labor gaps, zapping
their wages homeward through space, reentering for a new assignment.
Welcome to virtual nationhood.
In fact, this thriving "trade" has already made the Philippines the
envy of the developing world. Officials from such poverty-plagued
countries as Sri Lanka, Malaysia, Indonesia, Nepal, and Vietnam have
come to Manila to find out how they too can be prime producers of
labor. The market for contract migrant work, they know, is growing:
According to the International Monetary Fund, worldwide remittances
totaled $2 billion in 1970; by 2000, the International Labor
Organization set that figure at $73 billion. After a visit to the
Philippine Overseas Employment Administration, Indonesia's labor
minister, Jacob Nuwa Wea, said, "We learned some things we can adopt
at home - like mechanisms to protect overseas workers, how to prepare
candidates to meet skill requirements, and how to license private
employment agencies." Pakistan has patterned its overseas workers
welfare fund after the one established by the Philippine government.
Flexible, industrious, and frequently skilled, Filipinos are finding
their way into unexpected niche markets. Nurses trained in the
Philippines, for instance, are more likely to end up working
elsewhere. Hospital recruiters from Norway and the UK travel to Manila
to hire them. Likewise, American school districts having trouble
attracting new teachers are discovering ample supply in the
Philippines. Recruiters hop on a plane to Manila, where, in crowded
hotel conference rooms, they handpick certified teachers, who are
given crash courses in Georgia history or California politics before
they arrive on US soil.
Signs of this future already abound. You see them mobbing Hong Kong's
Statue Square any Sunday afternoon - young Philippine domestic workers
who celebrate their day off together: Hong Kong is a temporary home to
200,000 Filipinos. You see signs in the Dubai airport, Filipinos
napping on benches between connections to various Persian Gulf
destinations: They have been a major source of labor - both white and
blue collar - in the Middle East since the 1973 OPEC oil embargo. You
see their mark on ships and in ports everywhere: At least 25 percent
of the world's seafarers are Filipinos, and the majority of cruise
waiters, too.
"It's an industry," admits Patricia Santo Tomas, the Philippine
secretary of labor and employment. "It's not politically correct to
say you're exporting people, but it's part of globalization, and I
like to think that countries like ours, rich in human resources, have
that to contribute to the rest of the world."
Fifty-three-year-old Vidasto Lantaca is wearing thick glasses, his
hair a mess. He paces barefoot, holding an unlit cigarette, in his
mother-in-law's tiny house in Barangalo Hulo, an overcrowded
neighborhood in Manila's Mandaluyong City served by the Parish of Our
Lady of the Abandoned. A college-educated mechanical engineer and the
father of two sons, ages 10 and 13, Lantaca has been unemployed for
three years. His wife, Percy, a nurse, worked on and off as a
baby-sitter overseas until her age prevented her from getting another
contract. When she came back to stay, she began work as a midwife,
supporting her family on barely more than $2,100 a year. But the
Lantacas' lives are about to change.
The perennial Sick Man of Asia now has a borderless business
plan: "It's not politically correct to say you're exporting people,
but it's part of globalization."
In nine days, Vidasto will make his way through Metro Manila to Ninoy
Aquino Airport, where he'll depart for the Middle East. Having
scrounged up a job placement fee - he borrowed $1,000 from a friend
and took out a loan of $400 from his recruiter - he'll head for Dubai
to work as a quality control manager for a construction company. His
monthly paycheck of $1,400 will help cover food and schooling, and
might even enable the family to save.
This isn't Vidasto's first job overseas. He's been a Philippine global
temp before. He worked for six years as a construction supervisor in
Jidda, Saudi Arabia, coming home for long-enough stints to meet Percy
and marry her. He also did time as a mechanical engineer in Eritrea.
But for the past three years, the family has been living on a mere
$175 monthly while Vidasto searched out his next opportunity. That
meant digging themselves into debt and giving up their TV to pay for
his physical - but this job in Dubai will ultimately get the Lantacas'
lives on track again.
In his new post, Vidasto will oversee the maintenance and operation of
machinery, like cement mixers, for National Ready Mix, a construction
company owned by the conglomerate Lootah Group. He'll be responsible
for assigning jobs to about 40 equipment handlers and for ordering
spare parts. When he arrives in the United Arab Emirates, he'll be met
by a company representative, shown around, and settled into his own
private room. Along with his salary, the firm will pay for his food
and housing. He'll communicate with Percy and the kids via cell phone
- perhaps the company will throw in some minutes - and within a few
months, he'll deposit thousands of dollars into the family bank
account.
What sets the Philippines apart from other countries whose legions
also spill over their borders into wealthier lands (200,000 Malaysians
commute daily to Singapore, for instance; some 200,000 Thai
nationals, or about a third of a percent, leave home to work elsewhere
each year) is that the federal government here is avidly encouraging
the flow. In an example of socioeconomic engineering on an
unprecedented scale, the Philippine leadership is embracing its role
as temp agency to the world and structuring a political "business
plan" accordingly. Although the ratio of remittances to GNP in nations
like El Salvador and Cape Verde tops that of the Philippines, no other
government maintains so sprawling a network of workers with as strict
a hand.
The government official responsible for all this is labor secretary
Santo Tomas, whose office is located on the seventh floor of a
centuries-old building in Manila's oldest section. She is in charge of
local and overseas employment; these days, for instance, her
department is busily trying to fill demand for health care workers in
developed nations where populations are aging. Santo Thomas also helps
protect employees once they're relocated. Under her purview, the
Overseas Workers Welfare Administration, funded by both employer and
worker contributions, maintains a network of 27 worldwide and 14
regional offices to intervene when problems arise. It was the OWWA
that was responsible for moving 30,000 Filipino workers to safety
during the Gulf War.
Perhaps most important, Santo Tomas and her staff regulate the
hundreds of recruiters who broker close to a million job placements
each year. In 1974, Ferdinand Marcos created a mechanism for managing
overseas workers on a government-to-government basis, but the
phenomenon grew so quickly and became so unwieldy that four years
later the government handed the business over to the private sector,
choosing instead to provide regulation and oversight. Today, there are
1,300 private recruiters on record at the government's labor registry.
They are the link between foreign employers - who also must register
with the government - and job-seekers. They populate the upper floors
of two- and three-story buildings along Manila's jeepney-clogged
roads, advertising "Worldwide Jobs!" and they make money by charging
the hired employee a placement fee. For a licensee to recruit
legitimately, Santo Tomas and her staff require $7,000 up front as a
surety bond, to be kept in escrow, and a clean legal record.
Thereafter, her office keeps a regular public file of a recruiter's
status (Good Standing, Delisted, Forever Banned).
"When I was young," says the labor secretary, "the only people in this
country who traveled were the rich. Now we've democratized travel. I
have a niece in Italy, a nephew in Bern, another nephew in Brussels. I
have nieces in Los Angeles and New Jersey. By becoming an exporter of
labor, we have broadened our horizons."
Santo Tomas has the poise and unharried demeanor of a long-ago
charm-school graduate or pleasant younger grandmother as she sits back
on a sofa in her massive office. She is open enough to admit that she
pays her housekeeper the typical sum of only $50 a month and is
willing to write her cell phone number on her business card in the
event of further questions.
Appointed to her post in 2001, she weaves a convincing case for
promoting and protecting international labor. The minimum wage in
Manila is $5.30 a day, compared with the average $15 a day earned
abroad under contracts approved by the federal government. Working in
Manila, nurses bring in $15,000 a year; in the US they earn an average
of $47,000. By diligently remitting money home, Filipinos help their
local banks, which not only make a profit on currency exchange but use
the capital to finance trade or buy Philippine bonds. The billions of
dollars in foreign currency deposits go a long way toward underwriting
the country's own development.
Of course, in the grand scheme of the Philippines' future, providing
temporary labor to the planet is itself supposed to be only temporary.
If the governor of the nation's central bank, Rafael Buenaventura, has
his way, each productive, dedicated overseas laborer will be an
advertisement for doing business right there in the Philippines.
Buenaventura envisions global companies choosing the Philippines for
establishing new plants, corporate headquarters dotting his
archipelago and a million mothers working minutes from home. The push
to send workers out of the country will pay back in spades. "At this
time," he says, "it is too late to be competitive in manufacturing.
The biggest boon we have is trained manpower that speaks English;
therefore, we could be an outsourcing center." He pauses. "But if ever
we can get our act together, we'll be like Ireland, where you can
bring back skilled workers. That doesn't bring in remittances, but it
provides jobs and raises export earnings."
For now, though, it's hard to imagine the labor flow reversing. Many
Filipinos actually find their host countries preferable to their
homeland: Among the estimated 7 million overseas workers, more than 2
million have chosen to stay permanently, either getting amnesty or
marrying into foreign citizenship.
I MISS YOU; DO YOUR HOMEWORK; SEND MONEY - 100
million cell phone text messages a day are why overseas Filipino
workers and their families remain families.
The Philippines' unique three-sided history has made it an oddity
within Asia, perfectly suited to supporting this distributed economy.
Until about 3,000 years ago, the islands operated almost completely in
isolation. Most people lived in small villages at the mouths of
rivers, subsisting on fish and rice. With the growth of trade,
however, Chinese, Indian, Arab, and Indonesian travelers imposed an
Asian influence on the islands. In 1493, Spain and Portugal made the
bilateral decision to divide up the unexplored portions of the globe,
and by 1521, Ferdinand Magellan wound up in what is now Cebu. He was
killed by islanders two months later, but that didn't stop the
Spaniards from colonizing the 7,100-island country for more than 300
years. Then in 1898, when Spain lost out to the US in the
Spanish-American War, the Philippines fell under America's authority,
where it remained until the Japanese occupation in 1941. A major
battleground in World War II, the nation was recaptured by the Allies
in 1945 and granted independence the following year. Today, "Look
Asian, think Spanish, act American" is a common refrain.
While Filipino fruit pickers began streaming into the US as early as
the end of the 18th century, it wasn't until the 1950s that
professional workers - dentists, engineers, nurses, and scholars -
followed suit. Equipped with Christianity they'd inherited from the
Spanish, as well as English they'd learned as a second language, they
slowly began arriving on other shores, too. They became dancers and
musicians in nearby Malaysia. They went to Nigeria and New Guinea as
professors and bank tellers. In the 1970s, Middle Eastern nations in
search of workers to sustain the exploding oil industry hired
construction workers, excavators, and hotel and medical help. In the
'80s and '90s, in nations like Italy, Filipinas began taking care of
the home front, enabling local women to go to work. Meanwhile, cheap
airfares and new telecommunications drove further migration.
Today, the sprawling Philippine population is held together with the
newest forms of groupware. Foreign workers rely on a variety of Web
services for not only staying in touch with their hometowns (one site,
for instance, is dedicated to Filipinos from Cagayan Valley who work
in Hawaii) but also creating communities in their new locales (say,
Filipinos in Austria, and, yes, there's a site for Filipinos in Diego
Garcia). Moreover, the country's residents send and receive more cell
phone text messages than citizens of any other nation.
Take Victor Morillo Jr., a 21-year-old volunteer organizer for a group
in Manila called Assembly of the Sons and Daughters of Filipino
Workers. With his green T-shirt, red backpack, and baggy jeans, he
looks the part of a college-age activist anywhere in the world. But
Morillo's story is quintessentially Philippine. His mother is employed
as a fabric cutter on the Persian Gulf island of Bahrain. "When I run
out of food," he explains, pulling a Nokia phone from his pocket, "I
send my mother a text message telling her I need money for bread." His
mom deposits dinars in a Bahrain bank, and a few days later Morillo
ambles over to an ATM and withdraws pesos.
Filipinos like Morillo send more than 100 million such missives daily.
Each 160-character message costs 1 peso (2 US cents) within the
Philippines and 10 pesos internationally, making this possibly the
cheapest place on earth to get hooked on texting. And it's only the
calling party who pays. A typical cell phone costs the equivalent of
$50; most people buy prepaid cards that, for $6, cover the cost of 300
domestic messages. I MISS YOU; SEND MONEY; DO YOUR HOMEWORK
- it's how OFWs and their families remain families. Rosaria Reyes, the
Filipina domestic helper killed by a suicide bombing in Israel last
year, transmitted a message to her son the night before her death:
MATULOG KA NA. Go to sleep already.
Then there are videophones. In the mountain-ringed town of San Pablo
about two hours south of Manila, in the coastal city of Batangas, in
Pangasinan to the north, in Rome and in Hong Kong, a nongovernmental
organization called Atikha and a domestic workers group called
Balikabayani have jointly opened centers for emailing, instant
messaging, and communicating by videophone. "On a typical Sunday,
hundreds of people come through here," says Imelda Laguindam, a
Balikabayani organizer. She shows off a low-ceilinged, two-room office
down a back alley in central Hong Kong. One room houses three Samsung
computers on a single table. The other contains a JVC videophone.
Laguindam explains that domestic helpers spend HK$1 (13 US cents) per
minute for the computers and HK$7 per minute for the videophone,
communicating with family members who simultaneously congregate in one
of the three counterpart offices in the Philippines. On Sundays, when
banks in Hong Kong and Rome are closed but domestic helpers typically
have their only day off, workers come to the Balikabayani offices -
which maintain reserve bank accounts for the purpose - to wire money
home.
Vidasto Lantaca has been working in Dubai for two weeks when he is
called into the head office of National Ready Mix. Already things have
not gone as planned. Instead of a private room, he's sharing one with
two other men, and he's been on call 24 hours a day. Now his employers
are presenting him with a new contract, one that reduces his monthly
pay from 5,000 dirhams to 2,500 dirhams - the result, they say, of
deducting the cost of his food, travel, and housing.
Lantaca, who had been assured by his recruiter that those expenses
would be provided as part of the job, is exasperated. "It wasn't just
me," he explains later. "All the Philippine workers were called in and
told they had to sign new contracts."
"We were all called in and told we had to sign new contracts,"
says a worker who refused. The deal is made clear: Sign, or be sent
back to the Philippines.
He refuses to accept the agreement. Four days later, the deal is made
clear: If he doesn't sign, he'll be sent back to the Philippines.
Lantaca phones his wife. Percy urges him to sign. "We owe too much
money now," she says, referring to the $1,400 placement fee they'd
borrowed to get Vidasto the job. He has no choice, she says softly, he
must stay in Dubai for the two years they planned.
The irony of Family Day in the Philippine malls is not just that
shopping has been elevated to a government-sponsored welcome
celebration, but that psychotherapy serves as a party favor. The
great, heartbreaking cost of the Philippines' economy is the
splintering of millions of families, and no amount of futuristic
global economics can disguise this. In the best of circumstances,
those families that welcome remittances - to pay for food, college, a
television set, or tin rather than thatch for a roof - are suffering
in the absence of one or both parents. Mothers who work overseas - 63
percent of OFWs are women - usually leave their own families in the
hands of relatives or older siblings. (Stay-at-home fathers are still
uncommon in the Philippines.) Spouses are often separated for most of
their married lives. Children live with the emptiness of losing one or
both parents to distant parts of the planet. Familial affection and
guidance are reduced to a stream of 60-character memos. "The social
costs of overseas work," says Rosalinda Baldoz of the government's
labor registry, "are marital breakup and dropout children who get into
drugs or crime."
It gets worse, though. Aside from separating families, the overseas
employment system is also rife with corruption. According to Baldoz,
last year the POEA received 2,000 recruitment violation cases for such
infractions as overcharging, sneaking workers out with faked visas,
and sending them to jobs that never materialized. Even licensed
recruiters perpetrate a scam known as contract substitution - whereby
a government-sanctioned agreement is later replaced by an unapproved
one detailing a lower-paying job. Often a new contract, written in a
foreign language, is forced on the employee once she's in hock for her
fees and far away from home.
Employment brokers argue that the government's working-conditions
requirements make competing for job placements impossible. Overseas
employers, they say, can hire workers from places like Vietnam or
Malaysia for less money and less hassle. But other government critics
say the regulations are already too weak. "Licenses are issued to
agencies without much background checking," says Jean Enriquez, deputy
director of the Coalition Against Trafficking in Women's Asia Pacific
office, "and when they are revoked, the POEA reissues them to the same
people under a different name."
Straddling the divide between "competitive pricing" and humane
treatment, the government insists that it is cracking down on
wrongdoers. "I just had in here a group of people to whom I read the
riot act," says labor secretary Patricia Santo Tomas, who is imposing
new rules that limit placement fees to one month's salary and triple
the amount in escrow required to become a registered recruiter. "I
want to be sure that, if anything goes wrong, there's money I can
garnish so I can repatriate the person and pay back his salary."
Nevertheless, at the employment agency's headquarters, a semicircular,
six-story building, a sign reads BEWARE OF FIXERS. This
is the most energized spot in Metro Manila - not a disco, not a
cockfight, but offices where aspiring OFWs fill out forms. Here, tales
of ill-fated experiences abound. "She looked like a little girl,"
recalls Leah Carissa A. Yogyog, a media specialist with the workers
welfare office. She's referring to a 22-year-old from Cagayan de Oro
who was found by immigration bureaucrats at Ninoy Aquino Airport
bruised, bleeding, and burned. She'd been a domestic helper in
Singapore for six months, for which she was paid a total of $20,
allowed to eat once a day, and beaten by her employer - who eventually
got her a ticket home. "I once saw a woman whose ear was burned,"
Yogyog continues, "and one who'd been doused with hot water."
Of all the exploitation bred by the global labor trade, the most
heinous is the abuse of women trapped in prostitution. Typically,
victims come from the Philippine provinces. They are promised jobs by
relatives or friends who represent a recruiter. They're told, for
instance, they will get positions as cashiers or nightclub
entertainers in Japan or Korea. Instead they might wind up in Malaysia
or Nigeria, working the streets for a fraction of the wage they were
promised.
Lantaca works for four more weeks in Dubai when he is once again
called into the head office. This time he's told he will be sent back
to the Philippines - that the company doesn't have enough work for him
and that he isn't a good enough worker anyway. Two other Filipinos are
told the same thing.
For the entire six weeks, Lantaca is paid $700. Of that, $420 goes to
the recruiting agency to cover his fees and $280 is taken by his
employer in exchange for food, transportation, and housing. Before he
leaves Dubai, a friend gives him $135 to buy gifts for his family; he
thinks about buying chocolates but figures his wife will be happier
with the cash. In Manila, she pays for his taxi from the airport.
But Lantaca's story doesn't stop there. Right away, he's planning to
set off again, to temp for a salary he can mostly send home. First,
however, he returns to his government-licensed recruiter, seeking
redress for his failed Dubai venture. After a few delays, he gets it.
The recruiter will repay Lantaca $800 of his remaining $900 in
placement fees, retaining $100 for paperwork.
So now he occupies himself around his two-story cement home, fixing
some cabinets, spending time with the kids, plotting his future: Where
to? Kuwait? Sudan? Saudi Arabia?
Contributing writer David Diamond (ddiamond@well.com)
wrote about
trucking
logistics in Wired 9.12.
Copyright © 1993-2004 The Condé Nast Publications Inc. All rights
reserved.
Copyright © 1994-2003 Wired Digital, Inc. All rights reserved.
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